Neil H. Baum, MD, presented “Staff Motivation for Urology Practices” for the Grand Rounds in Urology audience in October 2020.
How to cite: Baum, Neil H. “Staff Motivation for Urology Practices” October 2020. Accessed Oct 2020. https://grandroundsinurology.com/staff-motivation-for-urology-practices/
GRU Contributing Editor Neil H. Baum, MD, Professor of Urology at Tulane Medical School, discusses the importance of providing non-monetary motivation for staff in a urology practice, and provides specific examples of non-monetary incentives that can lead to improved patient care and a better work environment. One of the best non-financial ways to do this is to have periodic performance reviews. Another way is to empower employees to make their own decisions; Dr. Baum suggests having a dollar cap on problems that employees can solve themselves without checking in with their supervisor. He also emphasizes the importance of modeling a positive mental attitude for staff. Finally, he encourages physicians not to underestimate the power of a handwritten note offering congratulations for a job well done, or of just checking in to see how they are doing.
For more commentary from Dr. Baum, visit his Improving Your Urology Practice page.