Arun Rai, MD, MBA, MS

Arun Rai, MD, MBA, MS, explores how artificial intelligence can address inefficiencies in healthcare administration and improve patient workflows, particularly in urology. In this 15-minute presentation, Dr. Rai emphasizes that while clinical AI applications are advancing, many opportunities lie in streamlining administrative processes. AI offers solutions to automate repetitive tasks like billing, scheduling, and operational workflows, reducing costs and freeing up staff for more critical work.

The presentation highlights a real-world example from Northwell Health: AI-based scheduling models significantly reduced wait times for patients with prostate cancer and kidney masses. By leveraging data from billing, diagnosis, and operational systems, the models improved access to specialized care, ensuring timely treatment.

The talk also outlines a practical roadmap for developing AI solutions, emphasizing the need to define clear problems, ensure high-quality data, validate models in real-world settings, and implement scalable, user-focused systems.