Rachel Kaminski, BSN, RN, CWOCN, BCMAS, presents “Convatec me+ Support Program.”
How to cite: Kaminski, Rachel. “Convatec me+ Support Program.” Grand Rounds in Urology. Published July 10, 2025. Accessed Oct 2025. https://grandroundsinurology.com/convatec-me-support-program/
Convatec me+ Support Program – Summary
Diane K. Newman, DNP, ANP-BC, FAAN, FAUNA, BCB-PMD, Senior Editorial Director of Grand Rounds in Urology, introduces Rachel Kaminski, BSN, RN, CWOCN, BCMAS, Medical Affairs Lead, Continence Care at Convatec. In this 19-minute presentation, Rachel Kaminski introduces the me+ Support Program for individuals performing intermittent self-catheterization.
Kaminski, a certified wound, ostomy, and continence nurse, explains how her clinical experience shaped the program, which was developed collaboratively with international experts using a modified Delphi method. The initiative identifies gaps in existing urology education and proposes clinical practice principles that emphasize the pre-treatment phase, catheter selection, and long-term follow-up.
The program supports healthcare professionals and users with educational tools grounded in evidence and endorsed by multiple professional organizations. It integrates comprehensive emotional support, including self-guided modules and workbooks developed by psychologists. These resources help users understand their emotional responses and provide clinicians with structured communication guides, a scoring system, and targeted interventions.
Video tutorials are highly customized based on handedness, catheter type, and user position. They serve as personalized instruction to enhance comprehension and technique. Additional resources include a five-step guide to intermittent catheterization, a relaxation center, and product overviews. The toolkit offers clinicians a consultant checklist for onboarding and annual competencies, catheter feature comparisons, troubleshooting tips, and an emotional well-being guide structured around the Ask, Validate, and Empower model.
User-centered materials include a pre-visit intake form, instructional booklets, adaptive equipment guides, and a frequently asked questions document. QR codes link to an extended database of over 75 FAQs. The rollout strategy includes a national ambassador program, online training modules, and future validation through quantitative studies examining outcomes like adherence and complication rates.
Kaminski underscores that education is central to reducing catheter-associated complications. Newman concludes by affirming the program’s value in easing the overwhelming process of learning intermittent catheterization and enhancing user and clinician confidence.
