

Neil H. Baum, MD, is a Clinical Professor of Urology at Tulane Medical School in New Orleans, Louisiana. He is the author of Marketing Your Clinical Practice – Ethically, Effectively, and Economically, which is in its 4th edition, has sold over 175,000 copies, and has been translated into Spanish. He also wrote The Complete Business Guide to a Successful Medical Practice, which was published in 2015, and is the author of numerous other publications on managing a urology practice. In this series, Dr. Baum presents quick tips on a variety of timely, relevant topics for the practicing urologist.
Managing Inappropriate Patient Requests
GRU Contributing Editor Neil H. Baum, MD, discusses how to tactfully manage inappropriate patient requests related to treatment, medication & other areas of service.
Building Your Urologic Castle: Barriers to Exit (2 of 2)
GRU Contributing Editor Neil H. Baum, MD, gives suggestions on how urologists can keep patients returning to their practice and prevent their exit.
Building Your Urologic Castle: Barriers to Entry (1 of 2)
GRU Contributing Editor Neil H. Baum, MD, discusses barriers keeping patients out of a urologic practice and suggests how to make practices more accessible.
Financial Toxicity
GRU Contributing Editor Neil H. Baum, MD, discusses financial toxicity and how urologists can help patients navigate the stress associated with medical expenses.
The Future of Medicine: At Home Testing
GRU Contributing Editor Neil H. Baum, MD, examines the burgeoning field of at-home testing, outlining the pros and cons and the urologic application.
The Myth of Multitasking
GRU Contributing Editor Neil H. Baum, MD, discusses the pitfalls of multitasking and its impact on productivity, and then offers solutions.
Advocating for Your Patient
GRU Contributing Editor Neil H. Baum, MD, discusses how to and why one should advocate for patients following a denial of coverage by an insurance company.
Finding a New Perspective with Locum Tenens
GRU Contributing Editor Neil H. Baum, MD, presents the advantages of locum tenens, through which a physician works temporarily in another practice.
Painless Urology Using Nitrous Oxide for Office-Based Procedures
GRU Contributing Editor Neil H. Baum, MD, recommends the use of nitrous oxide for office-based urology procedures due to patient comfort and lack of side effects.
Solving Problems the ‘5 Whys’ Way
GRU Contributing Editor Neil H. Baum, MD, discusses a solution for solving problems that he uses in his practice called “the 5 whys”.
Telephone Techniques to Generate New Patients
GRU Contributing Editor Neil H. Baum, MD, offers advice on improving a clinic’s telephone techniques, which can in turn help generate new patients for a practice.
Time Saving Tips #1: Getting a Handle on Prior Authorizations
GRU Contributing Editor Neil H. Baum, MD, discusses how problematic prior authorizations can be and offers advice on how to make the process more efficient.
The Science Behind Burnout
GRU Contributing Editor Neil H. Baum, MD, explores the relationship between shortened telomeres and burnout.
Enhancing Referrals from Other Physicians and Non-Medical Referral Sources
Neil H. Baum, MD, shares how to build a specialty practice through enhancing referrals from other physicians and non-medical sources.
Getting Your Practice to the Top of Google – Part 2
Neil H. Baum, MD, explains how to get a urology practice onto the top of Google search, and why it’s important for attracting new patients.
Getting Your Practice to the Top of Google – Part 1
Neil H. Baum, MD, notes the importance of practices hitting the top page of Google, and shares how he got his onto the first results page.
Staff Motivation for Urology Practices
Neil H. Baum, MD, discusses the importance of providing non-monetary motivation for staff in a urology practice.
Cybersecurity: Protecting Your Practice
Neil H. Baum, MD, discusses the importance of cybersecurity in protecting against online attacks that can put patients’ personal data at risk.
My Experience with a Jehovah’s Witness Patient
Neil H. Baum, MD, shares his experience treating a Jehovah’s Witness patient, the complicated ethical dilemma that ensued, and lessons learned.
Ten Reasons to be Glad You Are a Urologist
Neil H. Baum, MD, shares ten reasons that you should be grateful to be a urologist or even why you should think about becoming one.
Disaster Planning for Urology Practices
Neil H. Baum, MD, discusses his natural disaster during Hurricane Katrina and how it informed planning for them in his urology practice.
Seven Heavenly Virtues in the Urologic Practice
Neil H. Baum, MD, discusses seven best practices for a successful urologist, as well as tips for how to develop them.
Seven Deadly Sins in the Urologic Practice
Neil H. Baum, MD, discusses seven deadly “sins” (bad habits) that can negatively impact a urology practice.
The Butterfly Effect for Urologists
Neil H. Baum, MD, suggests small changes that can have a big impact on urology practices.
Medication Compliance for Urologists (Part 2 of 2)
In the second of a two-part series, Neil H. Baum, MD, discusses how urologists can use technology to improve medication compliance now and in the future.
Medication Compliance for Urologists (Part 1 of 2)
In the first of a two-part series, Neil H. Baum, MD, discusses the importance of medication compliance and what urologists need to do to improve patient safety.
Ten “Never-Evers” in a Urology Practice (Part 2)
Neil H. Baum, MD, Clinical Professor of Urology at Tulane Medical School, offers five more suggestions of things to never do in a urology practice.
Ten “Never-Evers” in a Urology Practice (Part 1)
Neil H. Baum, MD, Clinical Professor of Urology at Tulane Medical School, offers five suggestions on things to avoid in a urology practice.
Terminating the Doctor-Patient Relationship
It may not happen frequently, but at least 90% of doctors have had to end a doctor-patient relationship at least once and it can be a sensitive situation that is important to get right. GRU Contributing Editor Neil H. Baum, MD, discusses how to go about terminating a doctor-patient relationship.
Firing Nonclinical Staff
GRU Contributing Editor Neil H. Baum, MD, details the current employment situation for many nonclinical workers, and highlights three main reasons why a physician may need to fire non-clinical staff: integrity violations, economic downturns, and nonperformance.
Hiring Nonclinical Staff
GRU Contributing Editor Neil H. Baum, MD, discusses the importance of hiring good nonclinical staff, and how they can help avoid expensive mistakes and high turnover.
Numbers to Know
GRU Contributing Editor Neil H. Baum, MD, discusses the business of medicine and some important metrics physicians should be aware of for creating a profitable, sustainable practice.
Home for Dinner (Part 2 of 2)
In Part 2 of his presentation on efficiency in the urologic practice, Neil H. Baum, MD, Clinical Professor of Urology at Tulane Medical School in New Orleans, Louisiana, offers five more ideas about how urologists can be more productive.
Home for Dinner (Part 1 of 2)
Neil H. Baum, MD, clinical professor of urology at Tulane Medical School in New Orleans, Louisiana, discusses the importance of efficiency and how urologists can improve their practice’s efficiency.
Creating Balance in Your Personal and Professional Life (Part 2/2)
Neil H. Baum, MD, continues his discussion of why urologists have trouble creating balance in their personal and professional lives and offers five new suggestions for a happy, fulfilled work and personal life.
Creating Balance in Your Personal and Professional Life (Part 1/2)
Neil H. Baum, MD, discusses why urologists have trouble creating balance in their personal and professional lives and offers five suggestions to address this.
Vetting Your Telemedicine Vendor
Neil H. Baum, MD, discusses how to choose the best telemedicine vendor for your practice.
Tele-Huddle: The Best Two Minutes You Can Spend With Your Staff
Neil H. Baum, MD, discusses a management strategy – the tele-huddle – for getting your practice’s staff on the same page.
Online Reputation Management: Managing Negative Reviews
Neil H. Baum, MD, discusses how physicians can respond to negative reviews and encourage positive ones to manage their online reputation.
Protecting Your Online Reputation
Neil H. Baum, MD, discusses how a successful practice is linked to a physician’s online reputation and offers tips for improving public-facing feedback.
Ergonomic Solutions for Urologists
Neil H. Baum, MD, highlights eight solutions to alleviate ergonomic injuries that put urologic surgeons at risk for neck pain, back pain, and eye fatigue.
Telemedicine for Seniors
Neil H. Baum, MD, discusses how to make telemedicine work for seniors as virtual visits will continue to be important, even after COVID-19 dissipates.
Telemedicine Etiquette for Urologists
Neil H. Baum, MD, discusses the importance of telemedicine etiquette as more and more urologists move to virtual visits to manage patient care.