Neil H. Baum, MD

GRU Contributing Editor Neil H. Baum, MD, Clinical Professor of Urology at Tulane Medical School in New Orleans, Louisiana, discusses firing non-clinical staff. Dr. Baum details the current employment situation for many nonclinical workers, and highlights three main reasons why a physician may need to fire non-clinical staff: integrity violations, economic downturns, and nonperformance. He also emphasizes the importance of documenting any infractions or discussions about performance with the employee, as well as why you need to be aware of state laws surrounding “at will” and “for cause” firing. Overall, Dr. Baum stresses the importance of remembering that terminated employees continue to represent your practice and it is best to leave on good terms.

GRU Contributing Editor Neil H. Baum, MD, Clinical Professor of Urology at Tulane Medical School in New Orleans, Louisiana, discusses firing non-clinical staff. Dr. Baum details the current employment situation for many nonclinical workers, and highlights three main reasons why a physician may need to fire non-clinical staff: integrity violations, economic downturns, and nonperformance. He also emphasizes the importance of documenting any infractions or discussions about performance with the employee, as well as why you need to be aware of state laws surrounding “at will” and “for cause” firing. Overall, Dr. Baum stresses the importance of remembering that terminated employees continue to represent your practice and it is best to leave on good terms.

Neil H. Baum, MD, Clinical Professor of Urology at Tulane Medical School, discusses the business of medicine and some important numbers that urologists need to know. Highlighting the need for doctors to improve their business skills in order to survive in today’s market, Dr. Baum goes over five important metrics that will help doctors truly understand the value of the service they are providing. These numbers include charges and receipts, accounts receivable, charge lag, denials, and new patient percentages. He talks about what these numbers look like in a perfect world versus reality and what doctors can do about them. Dr. Baum emphasizes that doctors need only spend five minutes every month monitoring these metrics in order to become more involved in the business of their practice.

Neil H. Baum, MD, Clinical Professor of Urology at Tulane Medical School, discusses the business of medicine and some important numbers that urologists need to know. Highlighting the need for doctors to improve their business skills in order to survive in today’s market, Dr. Baum goes over five important metrics that will help doctors truly understand the value of the service they are providing. These numbers include charges and receipts, accounts receivable, charge lag, denials, and new patient percentages. He talks about what these numbers look like in a perfect world versus reality and what doctors can do about them. Dr. Baum emphasizes that doctors need only spend five minutes every month monitoring these metrics in order to become more involved in the business of their practice.

In Part 2 of his presentation on efficiency in the urologic practice, Neil H. Baum, MD, Clinical Professor of Urology at Tulane Medical School in New Orleans, Louisiana, offers five more ideas about how urologists can be more productive. He reviews the current problems facing urologists which make them less efficient. He explains why patients should complete their forms at home before coming into the office, as well as why it is important to obtain prior authorization. He emphasizes the benefits of using scribes and discusses the best way to use them. He also highlights how telemedicine can help improve efficiency by using it to fill no-show gaps in a urologist’s schedule. Finally, Dr. Baum talks about how important improving scheduling is and explains that the best way to stay on time is to build a 15-minute buffer into the schedule that can be used to deal with any emergencies that crop up.