Neil H. Baum, MD, presented “Hiring Nonclinical Staff” for the Grand Rounds in Urology audience in July, 2020.

How to cite: Baum, Neil H. Hiring Nonclinical Staff” July, 2020. Accessed May 2021.


GRU Contributing Editor Neil H. Baum, MD, discusses the importance of hiring good nonclinical staff, and how they can help avoid expensive mistakes and high turnover. Dr. Baum, Clinical Professor of Urology at Tulane Medical School, details where to find the best candidates, as well as how to screen them effectively, including how to request and analyze a writing sample to check communications skills and email etiquette. He offers further advice on how to interview candidates, which questions to ask, and the benefits of offering a ‘homework’ assignment. Dr. Baum also discusses how to get the most useful references and why it is important to pay attention to the candidate’s follow-up after the interview has concluded.

For more commentary from Dr. Baum, visit his Improving Your Urology Practice page.